On Tuesday morning, the Hadhramout University Family Medicine Center hosted a distinguished training event featuring two specialized lectures in the fields of professional behavior and quality improvement. The sessions were delivered by Dr. Amin Salman, Director General of Quality and Infection Control at the Ministry of Health, and were attended by a large audience that included quality teams, healthcare workers, and professionals interested in these areas.
The event opened with a lecture titled “The Concept of Professional Behavior,” in which the speaker discussed the scientific foundations of workplace behavior and its direct impact on productivity, commitment, and service delivery. He also highlighted several practical models that help institutions develop a positive organizational culture based on respect, transparency, and professional responsibility.
The second lecture, titled “Quality Improvement Through the Application of the Kaizen 5S System,” explored the Kaizen methodology and its role in enhancing the work environment and improving performance efficiency. The speaker provided a detailed explanation of the principles of the 5S system and its implementation mechanisms in healthcare institutions, supported by real‑world examples demonstrating its effectiveness in improving quality, reducing waste, and enhancing operational outcomes.
Attendees expressed their appreciation for the event’s rich content, which offered valuable information and practical, applicable ideas. The sessions featured constructive discussions and interactive questions that reflected the participants’ commitment to improving their skills and strengthening a culture of quality within their institutions.
The event concluded with praise for the role played by the Hadhramout University Family Medicine Center in promoting awareness and developing the capacities of healthcare staff. Participants emphasized the importance of continuing such initiatives, which contribute to improving the level of healthcare services and support the ministry’s efforts to institutionalize the principles of total quality management.